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As organizations deploy AI agents across their operations, managing and optimizing these agentic workflows becomes ... Your CSAT scores tell you customers aren't happy. Your case volumes tell you the team is stretched. This short video details a short demo on how to create Process Configurations and leverage Come join us for a series of live events focused on ServiceNow's in-platform In a matter of minutes—not weeks or months—you can have visibility into
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Last Updated: June 6, 2026
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Process Mining Academy - Process Mining for CSDM
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Process Mining Academy - Process Mining for Customer Service Management
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Process Mining Academy: Process Mining for Agentic Workflows
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Process Mining Academy - Process Mining for Strategic Portfolio Management (SPM)
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